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Mill House Wooburn

General Terms and Conditions

as of June 2022

 

 

About us

These Terms and Conditions apply to members, guests and customers at premises operated by Soho Mills LLP, trading as Mill House, and constitute the terms of a contract between the member and Mill House. 

 

We are registered in England and Wales under company number OC421018

Our registered office is at:

Mill House, Soho Studios, 1 Soho Mills, Town Lane, Wooburn Green, Buckinghamshire, HP10 0PF.

Our VAT number is GB301959605.

 

General

In these Terms and Conditions: -

‘we’, ‘our’ or ‘us’ refers to Mill House

‘you’ or ‘your’ pertains to ‘member’, ‘client’, ‘guest’ or ‘customer’

‘The initial period’ relates to one calendar month from the time of booking

‘General data protection regulations’ referred to as GDPR

 

These Terms and Conditions apply to your ‘membership/package’ at Mill House, Wooburn.

 

Mill House objectives are to provide flexible, shared office or coworking space and meeting rooms for individuals and small teams seeking a temporary venue in a congenial, professional business environment. Nothing in these Terms and Conditions confers any security of tenure or other right of exclusive possession or rights of occupation on a member.

Nature of this agreement and relationship of the parties

Mill House is by these Terms and Conditions granting anyone who becomes a member and who abides by these Terms and Conditions of membership and the Code of Conduct, the right to use the flexible coworking space provided at Mill House for permitted purposes. The purpose of the agreement comprised in these Terms and Conditions is the provision by Mill House of the services to members.

 

Membership is applicable to you as the named member/individual and is not transferable (unless otherwise agreed).

 

The whole of the office space occupied and used by members remains the property of Soho Mills LLP and remains in Soho Mills LLP’s possession and control. Nothing in these Terms and Conditions shall create the relationship of landlord-tenant or lessor-lessee relationship between Mill House/Soho Mills LLP and any member, or any members or any additional named user, or any other person or entity (whether corporate or otherwise). Nothing in these Terms and Conditions shall create or confer upon any member or members or any other person any security of tenure, any tenancy, any leasehold estate, or any other legal or beneficial real property interest. Nothing in these Terms and Conditions shall grant or be construed so as to grant to any member, or any members, or any other person, any title, easement, lien, right of possession or related rights in the business and undertaking of Soho Mills LLP, or in Soho Mills LLP, or in or related to the premises or office space used or occupied in the course of providing the Services.

 

Membership

Membership allows members to enjoy a community led coworking environment. A joining fee and packages are available for all categories of. All membership and packages are subject to change from time-to-time at the discretion of Mill House.

  • All Members are expected to complete a membership application form online and the committee at Mill House will review and authorise.

  • You are free to withdraw your application at any time – please email hello@millhousewooburn.com.

  • Mill House has an over 18s only policy.

  • All information collected is treated in strict confidence, and only used in accordance with your membership and our privacy policy.

  • By becoming a member of Mill House you agree that we can hold your personal details on file to use in connection to your membership.

  • You are required to keep your contact and payment details up to date in the membership area of your account.

  • It is helpful for candidates to have a proposer who is an existing member and priority will be given to an application made with a proposer.

  • If your application is successful, you will be notified and the one-off membership fee and initial subscription will be payable in full by credit or debit card. Future subscriptions will be collected online by direct debit or on a pay as you go basis.

  • Access to membership information is available in your membership area online.

  • Should the membership list be closed at the time, due to Mill House reaching full capacity, the applicant will be placed on the waiting list.

  • No reason will be given for refusal of an application.

  • The management has full discretion on who is eligible to be a member.

  • A one-off joining fee is payable on completion of your membership application, unless this is included in your package or covered by a current promotion.

Guests

Resident members are permitted to bring a maximum of 2 guests on any given day onto the premises as Resident Guests.  During busy times, or special events, Mill House may need to restrict non-member/guest access.

 

Guests can come in on a ‘guest pass’, residents must register all guests with Mill House before arrival by emailing hello@millhousewooburn.com or speaking to a member of the Mill House team.  Access is granted for a limited number of 1 visit for each individual guest.

 

Resident Guests may only access Mill House areas when accompanied by a Resident.

Meeting Rooms

These Terms and Conditions apply to members or customers booking meeting rooms at Mill House as set out in the description of the particular meeting room on the website.

 

Further Terms and Conditions specific to meeting room bookings can be found here.

Hours

  • Mill House serviced hours are Monday – Friday 9:00am – 5:30pm.  Mill House is open to hot desk customers during these times.

  • Resident members have 24 hour access on working days.

  • Mill House is closed on weekends and statutory bank holidays.

 

Internet and Refreshments

As a member you are entitled to the use of free internet access and refreshments in accordance with your membership package. Such facilities are available only during serviced hours.  Any use of free facilities must be fair and reasonable. Mill House requires members to always comply with the relevant provisions of the Digital Economy Act 2010 when using the Mill House free internet connection.

 

Mill House provides internet access through its third-party service provider. Additionally, Mill House’s third-party service provider also supplies Dot11 Wi-Fi and service desk support to Members. To provide these services, Mill House needs to share information including members personal data such as name, email addresses and contact numbers with the third-party service provider.  You acknowledge and consent to Mill House sharing your personal data with the Mill House third-party service provider of internet access and service desk support solely for the provision of these services to you.

 

In the event that Mill House experiences any issues with the provision of internet service (whether temporary suspension or otherwise) Mill House will not accept any liability or be held responsible for any loss or damage whatsoever which may be occasioned to a member as a result of the occurrence of such issues. This limitation and exclusion of liability and responsibility shall apply however such loss or damage may arise, whether directly or indirectly, and the member waives any right to make any claim whatsoever against Mill House or any of the third-party companies arising out of, or in connection with, any such loss or damage.

 

Printing, Copying and Document Scanning

We reserve the right to charge for printing and scanning services.

In the event that Mill House experiences any issues with the provision of the copying, printing and document scanning facilities (whether temporary suspension or otherwise) Mill House will not accept any liability or be held responsible for any loss or damage whatsoever which may be occasioned to a member as a result of the occurrence of such issues. This limitation and exclusion of liability and responsibility shall apply however such loss or damage may arise whether directly or indirectly and the member expressly waives any right to make any claim whatsoever against Mill House or any of the third-party companies arising out of or in connection with of any such loss or damage.

 

Locker Service

Membership entitles you to the use of a locker where such facilities are offered and subject to availability on a first come, first served basis. Lockers are available to hire on a day-by-day basis only. 

If a member fails to remove property from the locker at the end of any day then Mill House will have the right to remove any such property. Mill House shall be under no obligation to notify a member of any such removal and shall incur no liability to member or any other person for any loss or damage (however it may arise) which the member or any other person may sustain as a result of such removal or disposal and the member expressly waives any right to make any claim whatsoever arising out of or in connection with any such disposal whether for the value of the property disposed of or otherwise. Property removed from a locker in such circumstances will be stored and available for collection for a period of not less than ten working days after which period it will be disposed of.

Lockers are available to named individual members only. Lockers are not provided as a long-term storage facility. Lockers must remain locked at all times apart from those occasions when property is being deposited or removed. Mill House accepts no liability whatsoever for the safety or security or for the loss of (including by theft) or damage to any property stored in any locker. Members accept that when using such facilities their goods are stored at entirely their own risk and it shall be members responsibility to insure against the risk of loss, theft, or damage to their property. Lockers must be used in a manner consistent with the Mill House objectives set out in these Terms and Conditions and Mill House reserves the right to open (including by force) any locker and to inspect and/or remove the contents of any locker if or when it suspects it is being used in contravention of the same and shall have the right to draw the contents of any locker to the attention of any relevant authority should it deem it appropriate to do so.

 

Mail Handling Service

A mailbox service is available to those on either a Resident Membership Package or a Virtual Office Package. The mailbox service offers a registered postal address to which postal packets may be sent and for the holding of packets so sent for collection by the member. 

To apply for the mailbox service, you must complete a mailbox service application form.  Full Terms and Conditions and a link to the application form can be found here.

 

Registered Office Service 

The use of Mill House as a Registered Office address is available to Resident members and Virtual Office members only.  If you are not signed up to one of these packages, you do not have our permission to use our address as a Registered office address.  If you use our address without permission, you may be committing an Offence by displaying incorrect information on Companies House.

Our Registered Office Service allows a Company to use our address as a registered office address on Companies House.  To apply for this service, you must complete a ‘Registered Office application form’ which can be obtained from the Mill House team.  Full Terms and Conditions and a link to the application form can be found here

Limitation and Exclusion of Liability

Mill House accepts no responsibility for any loss of or damage to members property (or that of their visitors) while they are using the Mill House areas or any of the services offered. Members will be entirely responsible for ensuring their property is safe and secure at all times whether stored in lockers, desks or otherwise and members shall be entirely responsible for insuring the same. The limitation and exclusion of liability provided in this clause shall be in addition to, and shall be read with, and form part of the limitations and exclusions of liability set out elsewhere and in these Terms and Conditions.

 

Damage

You may be held liable (and do hereby authorise us to charge you) for the repair cost for all damage to our Premises and items therein caused by you, your guests or invitees.

 

Availability and Behaviour

Availability of Mill House areas is subject to sufficient space being free to accommodate those members wishing to have access at any one time. Mill House has the right to determine appropriate capacity levels to ensure all members are safe and receive an optimum experience of their use of the Mill House areas. Access is always subject to sufficient space being available and to ensuring compatibility with the Mill House objectives.

 

Membership requires that members will be responsible for ensuring their own behaviour and that of their members guests is at all times appropriate to the shared business environment of Mill House and is in accordance with the Mill House objectives set out in these Terms and Conditions and the Code of Conduct. Membership and access are at Mill House’s discretion and will be reviewed if Mill House concludes a members or members guests use of Mill House areas and facilities is or may be inconsistent with the Mill House objectives and these Terms and Conditions.

Minimum Package Periods and Termination

On joining you will be required to pay a one-off membership fee of £50.00 depending on your package. This fee can be reviewed at the discretion of Mill House. Your joining fee will be payable once your membership application is approved.  Packages are all available to purchase online – please check Terms and Conditions relating to each package online.

 

If we have to close facilities for reasons outside of our control, we will provide other facilities, where possible, or consider payment of compensation.

 

If we need to give notice to you:

  • It will be effective if we send it to the address or email address we have in the records we hold about you; and

  • If we give notice during a month, our notice period will run from the first day of the following month.

 

Queries relating to membership can be emailed to hello@millhousewooburn.com

‘Resident’s Package’ is a minimum initial period of one calendar month.  After the initial period Mill House Residents package will be renewed automatically and will continue to be renewed each calendar month afterwards unless terminated in the online members area.

 

‘Hot Desk Bundles’ a block of single co-working day packages.  All sessions must be booked within one calendar month from the date of purchase. The dates can be changed/moved, if necessary, within the initial calendar month. These are non-refundable if not all used. Hot Desk hours apply.

 

‘Hot Desk’ single day coworking package.  Pay as you go, bookable up to 60 days in advance, non-refundable. Hot Desk hours apply.

 

All package charges are payable in advance by direct debit or by credit/debit card where the member has an online account. Failure to pay, or late payment of package charges or other charges, may result in Mill House membership termination. Mill House reserves the right to take appropriate steps to recover arrears.

 

Payment for any other service(s) provided to members will be charged in advance by credit card or direct debit as advised at the point of ordering or booking the service(s).

 

Mill House is not obliged to refund any amounts for a period when a package is unused, except if Mill House elects to terminate a members membership for any reason or if there has been payment in advance for a service which is withdrawn prior to use by a member.

 

If a members package is terminated or if it expires, the member must return all associated keys and fobs where applicable to Mill House. There will be a charge for all replacement key fobs and keys/lock replacements if lost or not returned.

 

Mill House memberships/packages may not be transferred or assigned to another person.

Alterations to these Terms and Conditions  

Mill House may at any time alter these Terms and Conditions and the packages of services offered and may also alter the level of membership package charges and service charges applicable to Mill House membership and the services. Prior notice to members of any such alterations will be provided to the member not less than 14 days before any such alterations, including alterations to membership charges coming into effect. By agreeing to these Terms and Conditions and by continuing to use the services or any of them, members accept that it is their obligation to check the website for alterations and agree to be bound by them.

Data Protection

Mill House undertakes that, in performing its obligations, it shall comply with the provisions of the GDPR and all other applicable laws relating to the processing of personal data as defined by the GDPR .

 

Mill House collects and processes members personal data to tailor our range of services to meet the needs of individual customers and to undertake administrative activities in relation to the services.  We will share relevant personal data with the Mill House third-party service provider of internet access and service desk support to facilitate your use of our services. We will only use your personal information for marketing if you have provided us with specific consent by opt-in to receive marketing from us or from our preferred third-party suppliers.  

   

Interpretation

Nothing in this agreement shall limit or exclude Mill House’s liability for:

  • death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);

  • fraud or fraudulent misrepresentation;

  • breach of the terms implied by section 12 of the Sale of Goods Act 1979;

  • defective products under the Consumer Protection Act 1987; or

  • any matter in respect of which it would be unlawful for a Provider to exclude or restrict liability.

 

 

Subject to:

Mill House shall under no circumstances whatsoever be liable to the member, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit or revenue, loss or inaccuracy of data, equipment downtime, business interruption or any indirect, incidental, punitive, exemplary, special, or consequential loss or damages however arising under or in connection with out Terms and Conditions or services; and members  total liability to the member in respect of all other losses arising under or in connection with this agreement and the services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed £1.

 

The services are being provided "as is," without any warranty of any kind without limiting the foregoing, provider expressly disclaims all warranties, whether express, implied or statutory, and including the warranties of merchantability, fitness for a particular purpose, title, quality, accuracy and non-infringement of third-party rights to the maximum extent permitted by applicable law.

 

Collection and Use of your Personal Information

Please refer to our Privacy Policy which specifies what personal information we will collect from you.

Law and Jurisdiction

Contracts for the booking of meeting rooms and/or equipment will be governed by the laws of England and Wales.  Any dispute arising from or relating to such contracts shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Website Terms and Conditions

Mill House owns and/or controls the website at millhousewooburn.com and related domains and mobile applications.  You are a visitor to or a registered user of the site.

  

By accessing the site, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, please refrain from using the site.